About Emm Travels

Who We Are

Emm Travels is an independent travel agency operated by Smart Service Trips. We are a fully accredited agency specializing in affordable domestic and international airfares for individual travelers, families, and small groups across the United States and around the world.

We are not an airline. We are an independent booking service working with more than 100 airline partners — including major U.S. carriers — to find the right flight at the right price for every traveler who reaches out.

What We Do

Our licensed travel advisors help travelers with the following services:

• New flight reservations on domestic USA routes and international sectors
• Group bookings for families, corporate travel, and special occasions
• Itinerary planning for multi-city and complex routing requests
• Ticket modifications, including date changes and name corrections (subject to airline rules)
• Cancellation and refund assistance per airline policies
• 24/7 travel support for last-minute changes and emergencies

Our Approach

We believe air travel should be simple, transparent, and personal. Online booking engines have made travel accessible, but they often lack the expertise needed for complex itineraries, last-minute changes, or unpublished fares. Our approach combines human advisors with trusted industry tools — so every traveler has access to a knowledgeable expert, at any hour.

Accreditation & Trust

Emm Travels operates under Smart Service Trips, which maintains relationships and contracts with major airlines. We are committed to ethical business practices, secure transactions, and clear communication with every client. We never charge hidden fees — any service fee applicable to your booking is disclosed in full before payment.

Contact Us

Our travel specialists are available 24 hours a day, seven days a week. For bookings, modifications, or any travel-related question, please reach us at:

• Toll Free: +1-844-325-0299
• Website: emmtravels.com
• Operated by: Smart Service Trips